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The help desk

Customer questions, answered straight

Thirty-one questions, grouped the way people actually ask them: the product itself, the pricing, the shipping, the guarantee, and the safety fine print. If yours is missing, care@eneurozen.com reaches a real person within one business day.

About Neurozen

Neurozen is a once-daily liquid dietary supplement for ear health and mental clarity: six botanical and amino-acid actives in a 2 fl oz dropper bottle, stimulant-free, vegetarian-friendly, and made in an FDA-registered, cGMP-certified U.S. facility.

Six named actives: GABA, L-glutamine, L-tryptophan, grape seed extract, green tea leaf extract, and Panax ginseng root. The full breakdown, including what the label does and does not disclose, lives on our Inside the formula page.

Adults bothered by ear ringing, noisy quiet-hours, or foggy afternoons who want a simple, stimulant-free daily routine. It is not for children, and it is not a substitute for a hearing evaluation.

Neither. The formula is deliberately stimulant-free so it will not disturb sleep or add jitters, and it skips melatonin so you can take it in the morning.

Yes, all three. The actives are botanical and amino-acid based, and the finished formula contains no dairy and no gluten.

Mildly herbal. Most customers take the dropper straight under the tongue; the ones who mind the taste stir it into water or orange juice and stop noticing it.

Ordering and pricing

Three packages: 2 bottles at $79 each ($158 total plus $9.99 shipping), 3 bottles at $69 each ($207, free U.S. shipping), or 6 bottles at $49 each ($294, free U.S. shipping). The list price is $179 per bottle, so the 6-pack runs 72% off.

If you only want a taste, the 2-pack works, but the honest math favors 6 bottles: one dropper a day makes each bottle last about two months, so $294 covers roughly a year at the lowest per-bottle price.

No. We price the packages directly instead of running coupon games, so nobody who skipped a newsletter pays more for the same bottle. Any site advertising Neurozen coupons is guessing.

No. Neurozen is sold only through eneurozen.com so we can control storage, freshness, and the guarantee. Marketplace listings using the name did not come from us and are not covered by our refund.

Checkout runs on a 256-bit encrypted connection and accepts Visa, Mastercard, American Express, and Discover. We never ask for payment details by email or phone.

No. Every order is a one-time purchase. Nothing renews, nothing rebills, and there is no membership to cancel.

Email us as soon as possible with your order number. We dispatch within 1 business day, so the window is short; if the box has already left, just refuse delivery or use the 60-day return instead.

Shipping and delivery

Orders leave our Savannah, Georgia warehouse within 1 business day, and U.S. delivery typically takes 3 to 5 business days with USPS or UPS.

Yes. A tracking number lands in your inbox within 24 hours of dispatch. If it has not, check spam first, then email us.

Not at the moment. Keeping fulfillment domestic is how we keep delivery windows short and the guarantee simple.

Email care@eneurozen.com with your order number, or call +1 (912) 662-0148 Monday to Friday, 9 am to 6 pm Eastern. A person answers; there is no phone tree.

Give tracking two extra days past the estimate, then write to us. We reship or refund lost packages; you will not be stuck arguing with a carrier.

The guarantee and refunds

You have 60 days from delivery to try Neurozen. If you are not satisfied, for any reason, email us and we refund the purchase price. The countdown starts when the box arrives, not when you click order.

Yes. We expect you to actually use the drops; an untouched trial would prove nothing. Send back the bottles, empty ones included.

One email to care@eneurozen.com with your order number. We reply with the return address within 1 business day; no forms, no phone-tree, no persuasion script.

Within 5 business days of the return arriving, to the original payment method. Your bank may take another day or two to show it.

You cover the return postage; we cover everything else, including refunding the original $9.99 shipping if your order had it. On a 2-pack, the stamp is the entire cost of a fair trial.

Safety and daily use

One full dropper, about 1 ml, each morning before food. Hold it under the tongue for around 30 seconds, then swallow, or stir it into water or juice.

Take the next morning's dropper as usual. Do not double up; consistency over weeks matters far more than any single day.

About two months: each 2 fl oz bottle holds roughly 60 one-dropper servings. That is why 2, 3, and 6 bottles translate to about 4 months, 6 months, and a full year of the routine.

Capped, upright, out of direct sunlight; room temperature is fine and the fridge is optional. The amber glass handles the light protection, and a gentle swirl before a new bottle's first dropper is all the maintenance it needs.

Ask your doctor or pharmacist first, and bring the ingredient list: GABA, L-glutamine, L-tryptophan, grape seed, green tea leaf, Panax ginseng. That question deserves a professional who knows your chart, not a website.

No, not without an explicit conversation with your obstetrician. We would rather lose the sale than guess on your behalf.

Among customers who report one, weeks 3 and 4 are the most common window, often starting with calmer evenings or easier sleep. Full detail sits on our reviews page timeline.

Neurozen is bottled in an FDA-registered, cGMP-certified facility in the United States for Fernmark Health Group, LLC of Savannah, Georgia, the brand's owner. The story behind the company is on our Who makes Neurozen page.

Question answered? The dropper is waiting

Direct pricing from $49 per bottle and 60 days to change your mind.

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Neurozen 6 bottles · $294 · free u.s. shipping Send Me Neurozen